Frequently asked questions

It is an online system that handles the admin side of a gym: member records, membership plans, billing, payments, attendance and member messages. Gym Management Soft does all of this in one browser-based dashboard and gives your members an installable app.

Large chains often use enterprise platforms, and studios commonly use booking-focused tools. Many small and independent gyms still run on Excel, notebooks and WhatsApp. Gym Management Soft is built for independent and small-to-mid gyms that want simple software without contracts.

No. Sign up with your name and email, verify your email and start adding members. You get your first invoice after 30 days, based on your active members.

Most of it happens on your first login: gym name, country, city, address, phone, WhatsApp, email and logo. After that you create your plans and start adding members. A small gym can be fully set up in an afternoon.

No. Gym Management Soft runs in any modern browser on a phone, tablet or computer. You and your members can also install it to the home screen as an app (a PWA), with no app store download.

Yes. Add your members and their current plans, and from then on renewals, invoices and reminders run automatically. Our guide to Excel vs gym software has a migration checklist.

One plan with every feature: $1 per active member per month. A gym with 40 active members pays $40. Sign-up is free and needs no credit card. See pricing for the details.

A member with an active subscription at your gym during the billing period. Members whose plans have ended are not counted, so a quiet month costs less.

Billing runs in 30-day cycles from the day you sign up. At the end of each cycle we create an invoice for your active members. You have 10 days to pay it, after which the gym account is paused until the invoice is paid.

No. You are billed for active members only. Counter and trainer logins are included.

No contract and no setup fee. You pay for the members you have, cycle by cycle, and you can stop at any time.

Some tools have free plans with member caps or higher card-processing fees. Gym Management Soft is free to start with no credit card, then costs a flat $1 per active member, with no cut of your payments.

When you add a member with an email or WhatsApp number, they automatically get a link that signs them in. From there they can add the app to their home screen on Android or iPhone. No app store is involved. Read more about the member app.

Members tap Check in in their app when they arrive and Check out when they leave. Each visit is saved, so members see their streak and activity grid, and you see attendance for every member. More on check-ins.

No. You collect payments however you already do (cash, bank transfer, mobile wallet) and record them in Gym Management Soft. We never take a percentage of your revenue.

As many as you like. Each payment method is a name plus free-text details, such as a bank account, a mobile wallet number or cash instructions. Members see them on their invoices.

When notifications are switched on, members automatically receive their login, subscription confirmations, invoices and renewal reminders on WhatsApp, email and push, depending on the contact details you saved. See fee reminders.

No, both are optional. Members without them still get a full record in your dashboard. Adding them simply lets the system send logins, invoices and reminders automatically.

Yes. Members are invoiced in your gym’s currency, set from your country. Your Gym Management Soft subscription itself is billed in US dollars.

Gym Management Soft runs on Cloudflare’s global network, with your data in Cloudflare’s managed database. Pages load from a location near you, which keeps the app fast on mobile connections.

Only your gym’s accounts. Every gym’s data is kept separate, and each role sees only what it needs: members see their own records, counter staff see members and subscriptions, and owners see everything.

Yes. It works in the browser on both, and can be installed to the home screen as an app. On iPhone, push notifications need the app to be added to the home screen first, which is an Apple requirement.

Not today. Gym Management Soft focuses on memberships, billing, payments, attendance and member communication, which is what most independent gyms spend their admin time on.